We are your front line improvement partner. Using customisable measurement, coaching and communication tools, we work closely with you to drive your front line – and therefore your business – to its optimal best. Our mystery shopping solutions and mystery audit help measure customer experiences and solve your toughest business challenges.

Airport projects

Are you an avid traveler? Flying somewhere anytime soon? We have something for you!


Airport Mystery Visit (Beauty and Accessories) –  Calling all the fabulous, women travelers! This is for you!

Requirements:  Age 21 and above, a boarding pass.

Locations: KLIA, KLIA 2, Penang International Airport, Langkawi International Airport, Kota Kinabalu International Airport.



Airport Mystery Visit (Food & Beverages) –  Are you traveling anytime soon? We need your expertise!

Requirements: Required a boarding pass

Locations: Terminal 3, Changi Airport

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