We are your front line improvement partner. Using customisable measurement, coaching and communication tools, we work closely with you to drive your front line – and therefore your business – to its optimal best. Our mystery shopping solutions and mystery audit help measure customer experiences and solve your toughest business challenges.


Everyone can become a Mystery Shopper. In fact maybe your family member, friend, neighbour or colleague already is. However there are certain characteristics we are looking for in our Mystery Shoppers. Signing up is always free, we do not charge money for your registration.

  • Are at least 20 years old;
  • Are objective in their observations;
  • Have an eye for detail when evaluating shops;
  • Are trustworthy in their deadlines and appointments;
  • Are motivated to perform mystery visits;
  • Like variation and a challenge in daily tasks;
  • Have a basic knowledge of the local language;
  • (language depending on the office you want to work for)
  • Have basic computer skills and internet access;
  • Are reachable through telephone;
  • Are able to travel short distances.